1st of Three--Top 10 Things Top Sellers Do!

Every month, I run a Coach Call on two different topics. On this month’s second call, I listed the Top 10 things that the top sales pros do that most of the others do not. Since I recorded this call, I have had dozens of people respond that the call opened their eyes to the things that are necessary to stay on top. Furthermore, many of the respondents commented that the Coach call helped them get back on track to re-start doing the things that they used to do.

In either event, due to the overwhelming response to this call, I have decided to write a corresponding article for those of you who are not part of the Coach Call program.

The Top Sales Pros are a special breed of cat. They engage in decidedly different activities on a regular basis. Although they walk and talk the same at first glance, they do very unique things every day that, in and of themselves are not overly special. But combined, these things create a vortex of success that attracts the best customers, the most referrals, the strongest relationships and the highest commissions!

I have been fortunate to be a sales professional for many years that others have placed in the “Top Sales Pro” category. In addition, I have the pleasure of working with many top sales pros (and many more on the other end of the spectrum) every year in my business as a speaker and sales coach. In doing so, I have witnessed some of the best practices that are consistent among only the best. The 10 things that I have compiled in this article (First three listed below) are not the only things that these Heavy Hitters do, but they are, in my opinion, the most important:

1-They Take Full Responsibility
The Best of the Best never place blame on others for their failure or misfires. They realize that the only one responsible for their success or failure is the person that they stare in the mirror every morning. By accepting responsibility for everything, they NEVER become the victim of competition, market circumstances, pricing, or any other issues that are attacking their competition that whine, complain, and sit around waiting for the next big bad wolf.

2-They Guard Their Attitudes with Their Lives
The Top Producers understand that their Attitude is their most important asset to their success and they do everything they can to make sure they bolster it and protect it. They never hang around with those who choose to place blame, point fingers, complain, and bellyache. They go out of their way to associate with winners and successful people. Although they may get invitations to the pity parties, they never choose to attend. In addition, these cats NEVER feel that know it all. In fact, they always seek other’s opinions, knowledge, and experience. They believe anything is possible and you know what…most of the time, they are right!

3-They Feed Their Brains-Every Day
The Best of the Best got to that spot on purpose! They did not just wake up one day on the top of the heap. They actually worked hard to feed their brains the things that it needs to grow. They realize that the marketplace never stands still. They realize that customers needs will always change and they choose to stay ahead of the curve. Consequently, they read books, articles, and reports in the areas that demand their attention. They constantly “sharpen their axes” in the areas of salesmanship, customer service, empathy, and differentiation. They seek to become an expert in their field by increasing their knowledge every day on purpose.